We need you to pay your rent in full and on time. If you are struggling financially, please let us know so we can help, and you are not at risk of being in breach of your tenancy agreement.

We know you will be proud of your new home, keep it clean and tidy and take care of any appliances provided. If you need any repairs carried out or would like to decorate, please talk to us about this first so that we can give advice on the next steps.

We want you to LOVE your new home. If you have any issues, please let us know as soon as you can, so we can arrange a repair.

Check your smoke alarm is working. It’s important to do this regularly. It’s also important to understand how the boiler and major appliances work too. Find out where the stop cock, fuse box, and any meters are located. This could save you a lot of hassle in the long run, especially if you have to deal with an emergency.